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Blind Spots -- (If you don't check your mirrors, you're going to crash…)
Author : Coach Kathy
For a driver, a blind spot is an area not easily seen. It may be the area the mirrors miss, either beside or behind the driver...or is simply forgotten by the driver. Accidents occur when the driver changes lanes and there is another car in their blind spot. In some cases, the other car is hit or forced to take evasive action and possibly causes a bigger accident. Anatomically, Wikipedia, the free encyclopedia, says: In anatomy, one's ...
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Nine Reasons Why Mentoring Matters to You
Author : Kevin
There are many roles we play or hats we wear in our lives. We are professionals, family members, brothers, sisters, co-workers, leaders, coaches, friends, parents, and neighbors to name just a few. While you may not wear all of the hats I listed, you can likely add several more that I left out! Many of these roles are a given – we don’t have much choice of having the role – they come with being a responsible adult. Because of these many rol...
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Praise Matters (via CobWeb/3.1 kupl1.ittc.ku.edu)
Author : Kevin
In working with businesses and organizations of all kinds, I hear the same concerns everyday: How do we increase productivity? How do we improve Customer service? How do we keep people actively engaged in their work and with others on their team? How do we reduce turnover? How do we improve safety? Even if you aren’t thinking about or concerned about every one of those questions, I’m sure at least one of them has kept you up at ...
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Team Building - What Consultants don't tell you (via CobWeb/3.1 kupl1.ittc.ku.edu)
Author : Philip Lye
Team Building is about character - yours! The plethora of information disseminated throughout the western world provides a smorgasbord of choices for business. Theories are fine but I have found the practicalities another issue and so will you! Team building takes work but the results are worth it. The essential ingredient is time and patience. If you really want to build a team that will achieve outstanding results you can. The Hype...
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Successful Documentation Projects – Part 1 of 3 – ‘Understanding’
Author : Glenn Murray
The creation of user documentation is a big component of any software project. Unfortunately, it’s often undervalued and left to the last minute. But that doesn’t mean it should be without a good management plan. This is the first in a series of three articles outlining the key elements of a good user documentation process. It’s kind of an “ideal” process; very few projects will be able to implement every step, and some will require additional...
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Successful Documentation Projects – Part 2 of 3 – ‘Specifying’
Author : Glenn Murray
So you’re responsible for managing a documentation project. You know who your audience is, what they’re trying to achieve, how the product enables them to achieve it, and what the audience requires of the help. Now it’s time to spec out your intentions. NOTE: This is the second in a series of three articles outlining the key elements of a good user documentation process. (To read the first and third articles in this series, go to http://www.d...
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Successful Documentation Projects – Part 3 of 3 – ‘Writing’
Author : Glenn Murray
So you understand your user documentation project and you’ve specced it out. Now you’re ready to write. Here’s some tips to help you on your way. This article isn’t about the actual writing itself; it’s about the things which go along with the writing. (For information on writing online help, see www.divinewrite.com/helpfulhelp.htm.) NOTE: This is the final article in a series of three outlining the key elements of a good user documentation p...
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Chairing A Meeting The Most effective Way
Author : Gina Gardiner
How many times have you attended a meeting where the only thing that gets decided is the date of the next meeting? Or where one person dominates the meeting? Or the meeting is swamped with trivia or unrelated information? It is a commonly held assumption that chairing a meeting is simply a matter of reading out the agenda – that is assuming there is an agenda and that the addenda actually covers the topics which are most pertinent to the matt...
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Efficiency in the Office
Author : write 2 right
Nearly every office, be it commercial or home-based, may have areas of inefficiency that can be improved upon. We are not talking sales figures or profit margins or budgets, but inefficient waste and resource management. For instance, let us look at some common aspects and consider how consumption can be reduced and how to make better use of resources. Not all paper work and receipts need to be shredded, but sometimes, for the sake of security...
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Do These Myths Make Your Meetings Miserable?
Author : Steve Kaye
You can hold effective meetings and become a more successful leader if you avoid these seven monsters. Here's how. > Myth 1: Executives belong in meetings. Although the demands of business cause executives to attend more meetings than other professionals, executives should be very selective on which meetings they attend. Top management is responsible for vision, strategy, plans, and communication. That means wise executives spend most of th...
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